Terms of service

Overview
These Terms of Service ("Terms") govern your use of nautitown.com and the NautiTown Design & Embroidery online store operated by HoppityDoodle Corporation ("we," "us," or "our"). By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use our site.

Acceptance of Terms
By browsing, purchasing, or otherwise using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy and Refund Policy.

Products & Personalization
We make every effort to display product colors and designs accurately. However, actual colors may vary due to monitor settings, screen differences, and embroidery thread variations.

For personalized and custom items, you are responsible for providing accurate personalization details at checkout — including correct spelling, dates, and color selections. We embroider exactly what you submit. We are not responsible for errors caused by incorrect information provided by the customer.

All personalized and custom items are final sale. See our Refund Policy for full details.

Pricing & Availability
All prices are listed in US dollars (USD) and are subject to change without notice. We reserve the right to modify or discontinue products at any time. In the event of a pricing error, we reserve the right to cancel any order and issue a full refund.

Orders & Payment
By placing an order, you authorize us to charge your selected payment method for the full amount, including shipping and applicable taxes. We reserve the right to refuse or cancel any order at our discretion.

Production times vary based on item and order volume. Estimated processing times are provided at checkout and on product pages. Production time does not include shipping time.

Intellectual Property
All content on this website — including product designs, embroidery patterns, logos, graphics, photographs, and text — is the property of HoppityDoodle Corporation and may not be copied, reproduced, or used without our written permission.

Product Images
Some product images displayed on this website are provided by our manufacturers and suppliers. All other photography, embroidery previews, and custom design renderings are the property of HoppityDoodle Corporation. You may not use our product images, custom designs, or descriptions on other websites, marketplaces, or promotional materials without our written permission.

Prohibited Uses
You agree not to:
- Use our site for any unlawful purpose
- Attempt to gain unauthorized access to our systems or another user's data
- Use our designs or intellectual property to create competing products
- Scrape, copy, or redistribute our content without permission

Limitation of Liability
HoppityDoodle Corporation shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the product(s) in question.

Disclaimer of Warranties
Products are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that products are free from all defects or that they will meet your specific requirements.

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of those sites.

Changes to These Terms
We reserve the right to update these Terms at any time. Changes take effect upon posting to this page. Continued use of our site after changes constitutes acceptance of the updated Terms.

Contact
Questions about these Terms can be directed to us through our contact us form.